Shefali Sonpar

Shefali Sonpar is a recognized thought leader passionate about enhancing customer experience experienced through digital transformation. She is a kenote speaker at global Insurance and Insurtech conferences where she share her views on the Future of insurance
She has 20 years of experience in building business solutions based on the transformation power of digital and data – pushing innovation boundaries – exploring the possibilities for technology impact on business. Having been a direct insurance company employee and as outsourcing vendor employee – Shefali has built, scaled & sustained departments focused on solving business problems by leveraging process innovation and technology intervention. She comes with a 360 degree view of business, technology and process having held positions in IT, Operations, Governance & Risk management; This gives her the unique ability to visualize, construct and communicate “the big picture” and to work across organizational boundaries.

Shefali is known for her ability to simplify complex problems into understandable format that achieve measurable outcomes. Coming with hands-on experience in Strategy, delivery (from setup to scaleup) and Consulting (IT and Operations) – Shefali come with proven track of leading teams to deliver large global transformation programs, rapidly evolving requirements, under stringent timelines and high pressure in highly matrix organizations.”

She had the privilege of holding global leadership roles across business and technology with Fortune 500 companies including establishing 3 greenfield insurance entities in India. She is a international speaker and cited expert on the subjects of technology and innovation. She is best known for pushing innovation boundaries to improve customer experience and deliver enhanced business outcomes. At a personal level, I harbor a deep interest in nurturing talent and have received global awards for efforts towards inclusion and diversity.